Privacy Policy

FFLOLO Privacy Policy

Last Updated: 08/01/2025
Effective Date: 08/01/2025

1. Introduction

FFLOLO ("we," "our," or "us") operates ffloloperformance.com, specializing in high-performance automotive parts, including exhaust manifolds, downpipes, trunk systems, and competition-grade components.

2. Information We Collect

a. Order Information

When you make a purchase, we collect:

  • Name, billing/shipping address

  • Payment details (processed exclusively via PayPal)

  • Email, phone number (for order confirmations & payment updates)

b. Automated Data Collection (Cookies & Tracking Technologies)

We use cookies, pixel tags, and similar technologies to enhance your experience and analyze site performance:

Cookie Type Purpose Examples Opt-Out Options
Strictly Necessary Core functionality (e.g., session management, cart). shopify_cart_id Cannot be disabled.
Analytics Anonymous data via Google Analytics (e.g., page visits). _ga, _gid Google Analytics Opt-Out
Advertising Personalized ads (Google Ads, Bing, Facebook). _fbp, _gcl_au Google Ads Settings · YourAdChoices
Preference Saves language/currency settings. currency_preference Browser settings.
Third-Party Embedded content (e.g., YouTube). VISITOR_INFO1_LIVE Review third-party policies.

3. How We Use Your Data

Purpose Data Used Legal Basis
Order fulfillment Name, address, payment info Contractual necessity
Fraud prevention IP address, device data Legitimate interest
Marketing (ads/emails) Email, browsing history Consent (opt-in)
Website analytics Cookies, page interactions Legitimate interest

4. Data Sharing & Third Parties

We disclose information to:

  • Shopify (e-commerce platform)

  • PayPal (payment processor)

  • Advertising partners:

  • Shipping carriers (FedEx/UPS, as needed)

5. Your Rights & Choices

a. CCPA (California Residents)

  • Right to know/delete personal data.

  • Opt out of data "sales" via:

    • Your Privacy Choices

    • Email ffloloservice@gmail.com with subject "CCPA Opt-Out"

    • We respond within 15 business days.

b. GDPR (EU/UK Users)

  • Access, correct, or delete data.

  • Data portability.

  • Withdraw consent via email to ffloloservice@gmail.com.

c. Cookie Consent Management

  • First visit: Cookie banner explains types (essential/analytics/ads) and lets you accept all, reject non-essential, or customize.

  • Adjust anytime: Via Cookie Settings or browser settings (e.g., Chrome’s cookie controls).

  • Google Compliance: We adhere to Google’s Consent Mode v2.

d. General Controls

  • SMS: Reply "STOP" to unsubscribe.

  • Email: Unsubscribe link in all marketing emails.

6. International Data Transfers (GDPR Compliance)

For EU/UK customers, data may transfer to:

  • U.S. (Shopify/PayPal), protected by:

    • Standard Contractual Clauses (SCCs)

    • Shopify’s GDPR Data Processing Addendum

    • PayPal’s Binding Corporate Rules

7. Data Retention

Data Type Retention Period
Order records 4 years (tax compliance)
Inactive accounts 2 years
Marketing opt-outs Permanent
Backup data Up to 6 months

8. Security Measures

  • SSL encryption on all pages.

  • PCI-compliant payments via PayPal.

  • Regular security audits & staff training.

  • 72-hour breach notification protocol.

9. Policy Updates

We notify users of changes via:

  • Site banner notifications

  • Account-holder emails

10. Contact Us

For privacy requests:
📧 Email: ffloloservice@gmail.com